A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. Well send you an email containing the activation link. Why do foreign men like Thai women? Flights were cancelled by Thai Airways. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. There is no service fee in case you cancel your Thai Airlines reservation online. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). A week went by without any response and today i . The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. 1. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? To initiate the process, kindly navigate the Thai Airways website. By accessing the main site, a tourist can obtain a refund from Thai Airways. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. This category only includes cookies that ensures basic functionalities and security features of the website. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. With the help of this policy, visitors can easily revoke their bookings. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. 1349 Better Street KS, Kansas 64105 United Statesbook@airfleetrating.com+1-877-799-1495. - Passengers can choose to cancel their booking with full refund. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. He is a sub editor with the Thai Examiner news website since it began in 2015. Refund just landed on the Amex. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. 1 was here. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. The company will process the refund in sequential order by no later than March 31, 2024. It's completely free and we'll never pass your information on to Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. Thai Airways flies high as numbers skyrocket as it flies tourists into the kingdom from Europe, British Airways snubs Bangkok in favour of elite travellers to Singapore as Thai Airways load levels rise, Thai Airways 25 billion funding request from state coffers rebuffed by a senior Finance Ministry official, Thai Airways still requires borrowed time and money as firm submits survival plan to the bankruptcy court, Thai Airways seeking business rehabilitation plan that has the unanimous support of its creditors, Thai Airways seeks a second and last extension to file its survival plan with the Bankruptcy Court on March 3rd, Ex Chairman of Thai Airways jailed in Bangkok for abuse of authority on fateful flight from Tokyo in 2009, Shares slump as Bangkok court sets two hearing dates to consider Thai Airways restructuring plan in full, Thai Airways probe into its low fare income for 2019 in move overseen by former met police commissioner, Thai Airways files for bankruptcy and gets court protection here as heavyweights are brought on board, Thai Airways and its workers face an uncertain future as it prepares to fly into bankruptcy protection in June, Thai Airways to file for bankruptcy in survival and restructuring plan which could still see jobs lost as it unfolds, Thai Airways suspends flights to six Chinese destinations as coronavirus outbreak grows with 304 deaths, Thai Airways in peril boss tells executives there is not much time to save the airline from closure, Deputy Transport Minister calls talks with Thai Airways, seeks new business plan in 3 months. - Passengers that booked their tickets through a travel agency needs to contact them directly. I have waited more than a year. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. Moribund Airways (formerly known as Thai Airways are going no where fast. Since Covid restrictions eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and operational performance. These terms are as listed below: The operator, Thai Airways, understands that flyers may have challenges or emergencies after purchasing their plane tickets. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. Update regarding Thai Airways cancellations. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. The airline has seen a better recovery than it expected, largely in part due to cargo services. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. Re: Thai Airways Refunds -- Latest Info? It's more the lack of communication which irritates. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. No . You should receive an email confirmation within 24 hours from . Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. The customer care number of Thai Airways can be reached at (66-2) 356-1111. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. We are still waiting of a refund 6 months later! Jennie Barber was awarded a full refund of 2,523.42 to cover the . Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Last year, the losses blew out to US$4.5 billion. No one arrived. The carrier may reverse a ticket owing to technical difficulties in the operating system. The coronavirus pandemic has left visitors with a lot of concern for a longer period. So a week ago Thai airways cancelled my flights for May. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. . Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. Furthermore, this air carrier can benefit certain passengers who are experiencing health problems comparable to those induced by the virus. Are they just been difficult hoping I will take the flight credit? Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . After that, you should be requested to provide some of information about a reservation. The fare difference is paid by the passenger. A representative can then access this data. Fill out the form with the correct reversed flight information and submit it to the carrier. Furthermore, choose your plane ticket and hit the Cancel tab.4. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. Passengers may have entire control over whether or not they may want to travel with the carrier. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Return trip. The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. On the sites first page, you can look for the Manage button. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. Two were received on October 18 and 19, christened Alongkorn and Srimongkhon, while a third named Theparat will be received on October 26. This website uses cookies to improve your experience while you navigate through the website. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? 1 Passenger, Premium Economy & Economy. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. For contact information to your local THAI office, please press here. 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