You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Ticketek will only mail tickets to the residential address of the credit/debit card holder. No, for the first release, the app will only be an iPhone app. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. . to collect tickets. Do I need to be logged in to see 'My Events' and if so how do I know? What happens if I purchase multiple tickets and haven't received them all? You can select a quantity of tickets in more than one price type e.g Adult, Child etc. FORMULA1 ROLEX AUSTRALIAN GRAND PRIX 2023 Collector tickets are not available to those without a valid Australian address. No, you cannot redeem your Ticketek Gift Voucher for another Ticketek Gift Voucher. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. how do I contact them. Invitee A changes their mind and does not proceed with their purchase. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). Please call: 131 246 (Monday - Saturday, 9am - 5pm). You may also want to check venue, promoter and Ticketek event pages for any age recommendations. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. My Ticketek Ticket Delivery. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. Is there anything special I need to do when I get to the venue to scan my mobile? Dispatch commences on Monday, 6 March 2023. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. There was a problem with the email server that the message was sent to. 3 0 obj By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. endobj Wondering if I can add one more person to the booking and not be charged another fee? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. What if a show is cancelled or postponed? From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Has anyone been able to get their Ezy ticket reissued with a new code? Enter the required information in the fields provided. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. Sell tickets directly from your Ticketek Account. If you purchased online or through our call centre please contact Customer Service for further assistance. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. National Rugby League - State of Origin, Finals & Grand Final. Held seats are sold on a first-in basis. Junior. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. Limitations on number of tickets purchased. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Yes, if you don't log in you will see a selection of national events. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. junior tickets are $18.52 and family tickets average out at $17.90 per each family member in a family of four. How much are the tickets for Guy Sebastian in Tamworth on November 1st 2022? Realistically the only risk you're taking is that they'll tell you to fuck off and people around you may tut. The obstruction varies in different venues. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. details of the event including: name, date, time and venue. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. You will get an error message if you enter the Voucher ID incorrectly. Please note, game tickets are non-refundable. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm Access for Juniors (Under 18) is free, however all attendees must redeem a ticket in advance of the match. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. Many events have reduced price children's tickets. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Persons aged 15 and over as at 1 January 2014 are classified as an adult, unless they hold valid This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. I purchased tickets for Brian Cox in Sydney. Concessions are not available on all matches or prices categories. Why can my friends (invitees) only purchase the held tickets one at a time? No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. BOOK HERE 03 9299 9873. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. SYDNEY SIXERS TICKET INFORMATION. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf endobj Tickets can also be picked up from a Ticketek outlet or at the box office on the day of the event. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. Platinum. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. Umbrellas must not be raised during play. Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. We liaise closely with event organisers on matters related to ticket scalping. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. When attending the event ensure you can present your card on request. Ticketek Terms and Conditions of Sale. Group Bookings are available for selected events and are subject to availability. The season will feature eighteen clubs and is scheduled to run from 16 March until 30 September, comprising a 23-game home-and-away season, the longest in league . Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. In providing these services, Ticketek owns and operates . . If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Note: A one off Ticketek booking fee applies to each transaction. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. GROUP TICKETS (10+) Special rates for bookings of 10 or more tickets are available for selected performances. Find Tickets. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. Ticket by placing your mobile ticket, you will need to arrive together address the... Subject to availability the message was sent to acknowledges the Traditional Custodians of country throughout Australia their... Providing these services, Ticketek may at its discretion cancel any or all your. Will need to arrive together, if you do not need to enter the Voucher incorrectly! 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