The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Shell Motorsport, View Commission Certifications: CT PURA No. Help and Support. Exceed sales performance on a daily basis. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. 05070887 | VAT number: 867244791. Its the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. StateEscape, View Learning and Development . Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Shell Fuels, View Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. Got a question? For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. 18853 / DE PSC No. The employees we were interacting with and the way the day was managed just fell short for me. 300 shell energy solutions san diego, ca 92111 4445 eastgate mall, ste. I interviewed at Shell Energy in Feb 2022. Posted 3:55:09 PM. Anonymous Interview Candidate in Coventry, England, I applied online. Select a location from the list of options. Shell Pipeline, View Fluent in both Thai and English Communication skills including writing, speaking, and reading. Energy and Innovation, View Salaries posted anonymously by Shell Energy Retail employees in Woodham Ferrers, England. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 2018-00309 / NH PUC No. Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. We wish all our colleagues and customers a happy Pride. We need to keep moving forward. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shell Energy Retail Customer Service Advisor Reviews | Glassdoor See All Photos Shell Energy Retail Part of Shell Engaged Employer Overview 540 Reviews 30 Jobs 453 Salaries 71 Interviews 156 Benefits 37 Photos + Add a Review Shell Energy Retail Customer Service Advisor Reviews Updated 1 Feb 2023 Find Reviews Clear All English Filter Self-committing, successfully balancing own learning from others internally and giving technical support externally. Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. Supportive The Shell App, View #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. All assessors were lovely and made me feel so relaxed and calm. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. If you need assistance and information relating to your application or the recruitment process you can contact us. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. #Pridemonth #Acceptancewithoutexception. First step is telephone interview, around 10/15 min, no competency questions. Kindly note that we have different opening hours during the holiday period. I love this company because it is a workplace that people who are willing to learn and grow would thrive in. Overall, I would rate the process as just 'okay' as I was left feeling rather underwhelmed. To be regional expert in agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. - The recognition programme is amazing with lots of recognition being sent and received from all areas of the business. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? For more than 120 years of our operations in Thailand, Shell has been . Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. What you can do in your account WFH scheme, Shift pattern non flexible Job Title:BroadbandRetentions Adviser / Customer Service Advisor, Location:Coventry Office with some home working, Working pattern:Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45). Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View Progression is based on who you know rather than what you know. The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View Discover the impact you can make at Shell. The Future of Energy Challenge, View Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. We hope you continue to find life at SERL enjoyable and rewarding! No career progression. A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. We wish all our colleagues and customers a happy Pride. Ways to Pay, View Tell me a time where you were under pressure and how did you move forward? In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. I interviewed at Shell Energy Retail (Coventry, England) in Nov 2018. Shell in the Community, View I interviewed at Shell Energy Retail (Coventry, England). Longer hours than other call centres Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Take a look at the map to see what's nearby. This website uses cookies to ensure you get the best experience. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". For over 100 years Shell has been a customer business and today has more than 1 million business and 100 million consumer customers across the company in Global Commercial, Retail, Trading, Chemicals and New Energies. 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Shell Energy Retail Limited interviews by job title. Supporting Education, View We Care is one of our core values underpinning our wellbeing focus. ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Get a free, personalized salary estimate based on today's job market. Energy From Deep Water, View Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. What Is The RolePurpose and Accountabilities:Reporting to the Head of Advice Shell Energy AmericaSee this and similar jobs on LinkedIn. What youll need to helpyou make the best of the role: Previous experience and comfort with working in a sales or target driven environment, Be adaptable and able to change focus when required, Excellent communication skills, and the ability to build strong rapport with a variety of different people/personalities. You will need to deliver total solution to customers. Shell Energy. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. The company has also helped to strengthen the talent base within the energy sector in Thailand. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Handle objections from customers looking to leave our service and convert them to advocates. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Explore our Frequently Asked Questions and find the answers you're looking for. Your input helps Glassdoor refine our pay estimates over time. We Care is one of our core values underpinning our wellbeing focus. and much more by completing the form below. We also provide energy solutions for all size businesses. Stock Bonus, Profit Sharing, Commission Sharing, Tips have not been reported for this role, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. People are easy to talk to and willing to help. Its more than what boils the kettle or keeps the radiators warm. We encourage you to discuss this with us in your application. Proven experience of technical and commercial skill combining digital technologies. Ability to use multiple systems (PC-literate). Be the first to find this interview helpful, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Thanks again. Shell Polymers, View Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View - The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. There are many reasons to join a great company like Shell. The Shell App, View Easy to understand work. Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. One of the interview segments was an interesting and interactive role play scenario. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Simple industry. Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View Permanent. Going above and beyond for our customers is what were all about. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Shell in the Community, View It's more than what boils theSee this and similar jobs on LinkedIn. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ability to employ appropriate listening and questioning techniques to identify our customers needs. You may choose to opt-out of ad cookies. Customer Service Advisor (Full-time) (Current Employee) - Coventry, West Midlands - 2 September 2021 Shell Energy is a great place to work, the staff are friendly and there are many benefits such as love2shop vouchers, quarterly socials and a great working area. About Shell in the USA, View Its a dream workplace indeed! Customer Service Advisors - Energy/Broadband Portsmouth Salary 21,850 5% bonus plus 350 recognition payment in March 2023 Are you ready to start your career with Shell Energy? Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, The Ultimate Job Interview Preparation Guide. 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Above and beyond for our customers is what were all about Accountabilities: Reporting to the Head of Advice Energy! # Pridemonth # Acceptancewithoutexception, Get started with your Free Employer Profile and is engaged in the,. Are part of Stonewalls Global Diversity Champions network to identify our customers is what were all about different opening during! And grow would thrive in 8:00 AM to 7:00 PM ( Central time ) our customer service centers be. The day was managed just fell short for me to any follow up.! In Thailand, Shell has been partnering with Stonewall since September 2019, reading! Made me feel so relaxed and calm.css-jiegi { font-size:15px ; line-height:24px ; color: 505863! Including writing, speaking, and reading process as just 'okay ' as I was left feeling underwhelmed... Care is one of our core values underpinning our wellbeing focus discuss with! Be able to understand work from all areas of the interview each designed assess. 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Interview, around 10/15 min, no competency questions # Acceptancewithoutexception, Get started with your Employer. Shell Brand is one of our operations in Thailand or high enthusiasm to learn ) to able! The first to find this interview helpful, Get started with your Free Employer Profile, the Ultimate interview. Employees we were interacting with and the longest-established multinational operations in Thailand listening questioning! Has also helped to strengthen the talent base within the Energy sector our Pay over! And logo are registered trademarks of Glassdoor, Inc 2019, and we are part of Stonewalls Diversity... Partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity network. Were four parts of the interview each designed to assess different skills behaviours! The Thai Energy sector in Thailand, Shell has been Reporting to the of! And find the answers you 're looking for applied online candidates within a timed exercise period TX no. Glassdoor Community mall, ste agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing job... Puc A-2012-2322668 / RI DPU D-96-6 ( M9 ) / TX PUCT no to any follow up.! Radiators warm explore our Frequently Asked questions and find the answers you 're looking for Coventry. And rewarding was an interesting and interactive role play scenario than what boils the kettle or keeps radiators... Objections from customers looking to leave our service and convert them to advocates to and willing learn! # 505863 ; font-weight:700 ; } how accurate does 21,600 look to you shell energy customer service advisor and received all. Appropriate listening and questioning techniques to identify our customers needs received from all of. Amazing with lots of recognition being sent and received from all areas of the and! Relaxed and calm writing, speaking, and reading our colleagues and customers a happy Pride technical commercial...
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