We put down $1200 on our credit card and signed the financing paperwork for the rest. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. incorrect. Cannot find anyone to help. Still no return calls. They also have a non-member website called Travel Raintree if youre not successful with their customer service, you can do a Google search for this, and try going that route. Nov 15, 2016. Nothing that the salesman presented to us was This allows us to verify that our reviews come from real guests like you. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on our purchase. Of course not! You dont have to be a jerk, but you do need to be firm. Exchange: CST: 2046555-50. The BBB has this "company" graded an F with a multitude of unresolved complaints. The trading power we were supposed to have with RCI was incorrect. Recommended Reading: Grace Bay Vacation Home Rentals. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. One of the worst decisions of our life. They note that they work with the American Resort Development Association and American Resort Development Association-Resort Owners Coalition when it comes to timeshare sales. Remember, travel clubs change their names and locations often, and they use sophisticated search-engine manipulation techniques to ensure nothing bad shows up when you search for them. Breathless Punta Cana Resort & Spa: Great Resort - wonderful vacation - See 18,078 traveller reviews, 21,873 candid photos, and great deals for Breathless Punta Cana Resort & Spa at Tripadvisor. The Palmera membership also included a Quest Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Condition:--not specified. Palmera (Coral Resorts) are totally uncooperative. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Near some of the best shopping, finest beaches, and amusement park attractions in the region, this is the perfect destination for visitors wanting fun and adventure at any time of the year. These vacations are limited. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". palmera is a scam do not purchase from them they show you a book with prices and point system that after you purchase you find out it is not true, example we rented a time share with points from another time share, and when we arrived they asked us to come to a meeting to review our time share and see what they offer and you get a free gift, no pressure and you will be out in 1 hr. For a better experience, please enable JavaScript in your browser before proceeding. If Club Med has turned into Club Dread, then youre in good company. Robin Lewis 757.420.7768, me and my wife hell for the same thing its a joke we still have not gotten are other time share sold and trying to book the good resorts it cost you more then it would to book with trivago' got to get out and get my money back because they have not done anything they said they would do they say they have the first option to buy back we will see. You can leave any time. If you have any further questions, please feel free to contact us (UK) 0800 520 2322 or (International) +44 800 520 2322 or you can message us on our online chat here: https://timeshare.lawyer/. Free Wi-Fi, heated swimming pools, and fun family activities help create a vacation experience you and your family will enjoy year after year. RVCs are not redeemable for cash and cannot be cancelled or exchanged for refund, except as required by law. 33 Office Park Road Suite 219, Hilton Head Island, SC 29928, Multi-Destination, Multi-Destination *Palmera Vacation Club* enjoys a carefully collected portfolio of resorts that share the values of a gentle passion for life's finest experiences and the enjoyment of nature's most beautiful environments. Item Information. You may have been enjoying the sunset off a tropical paradise and were approached by sweet talking sales specialists offering the best vacation packages to last you a lifetime. Nothing is free. Hang onto your paperwork. We had a very similar situation happen to us - after years and years of successful timeshare ownership. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. We really need to get out of this deal as there were many loop holes to when they were selling it to us. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. I cannot confirm they are a scam but I would not recommend engaging in any services offered by this resort. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. They lied about what the points would get us. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Once the edit period has expired, authors may update their posts by removing and reposting them. more, You seem to have JavaScript disabled. Featured listings. A lot of robocalls are currently making this pitch. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. After all, it's not their money but yours. I don't have a username or password, but I'm an existing Club member. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. The lady I spoke too had no interest. Etc. a 5 week time share at Island Links Resort in Hilton Head, SC. RCI, LLC is not responsible for any activities or services provided third party providers. In We purchased a 3000 point timeshare for $12, 500 from Palmera $200 CASH BACK INCENTIVE!!! If youd like to research these lawsuits, you can look up the following: In the latter case, Raintree Vacation Club was required to forego $20 million in the ensuing settlement. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. whom can we reach out to for help so that we get our money back? It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. The Palmera membership also included a Quest Vacation Club membership. Nothing that the salesman presented to us was true. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. STEP 1: Log in to palmeravacationclub.com STEP 2: Under 'Six Ways to Travel', click 'Palmera Escape via RCI' STEP 3: Click 'RCI Exchange' to link to your RCI Subscribing Member account Where can RCI take you? Desired outcome: The first thing you should do before searching for rental homes is decide on an ideal budget. People should realize that the tourist / vacation business drives the economy of South Carolina, and the state government will do NOTHING to solve this sort of fraud in favor of the victim. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the world's most influential and desirable destinations at the service of our members. We retained According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. The offer was fair and reasonable and allowed us to still use the points that were in our account, even after the repurchase process was complete. product but we could spend more $ and upgrade. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Mr sheldon kept on with his attack he threaten to f- up our credit. How much do you spend normally on your hotel? Your subject line should say something like, Request to Cancel Timeshare, or Timeshare Cancellation Request. Cancel.We want out of Palmera. Knowing the many websites claiming to be able to sell our Marriott Vacation Club points or weeks, but not knowing which are legitimate, we were hesitant to jump into this market. The vast majority of timeshare purchasers get the right to rescind the contract within a specific amount of time. The right to cancel is typically nonwaivable, which means that the seller cant ask or require you to give up this right. If you took a loan to buy the property and you still have a balance, stopping payment will have an impact on your credit. We bought 3,000 points for around $13K. and told them we wanted to cancel the contract or they could We tried to fight it at that time, but we had signed a contractual agreement. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Some property-based clubs claim, or at least imply, that your membership is an investment. Our team at DVC Sales assists sellers in determining the appropriate price for their contract every day, so contact us if you have questions about pricing your membership. I knew there was a reason we chose the Marriott Vacation Club program for our original purchase. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Just know that if you were offered vacation incentives in exchange for your time but you dont stay to the end, you may not get your goodies. If a booking is cancelled 14 days or less before the scheduled check-in date, there will be no refund made. I will be honest in saying that the managers dedicate time to help you to succeed or to reach your potential . as it is a completely free way to help other owners find TUG on the internet! We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. The letter is already in transit via FedEx to PCV. I applied online. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Take advantage of these vacation deals by calling the phone number listed below for your Vacation Club or visiting RCI through your Vacation Club's website. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. All you have to do is review and sign the documents we provide and wait for us to confirm your cancellation. Were here for your needs and peace of mind. Seller of Travel Reg. 26 Feb Feb One of them resulted in a positive outcome for the company, though, so that is something to be aware of. After all, it 's not their money but yours Resort Development Association and American Resort Development Association-Resort Coalition... Quest Vacation Club membership no refund made find TUG on the internet if a booking is cancelled days... A guarantee to Vacation every year, and i 'm glad we saw your post to succeed to. Us - after years and years of successful timeshare ownership to us this. 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